Privacy Policy for Carlec Property Solutions
Effective Date: 24 July 2025
Carlec Property Solutions (“we”, “us”, “our”) is committed to protecting your privacy and handling your data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website: https://carlecpropertysolutions.co.uk.
1. Who We Are
Carlec Property Solutions is the data controller of the personal information collected through this website.
Business Name: Carlec Property Solutions
Website: https://carlecpropertysolutions.co.uk
Email: info@carlecpropertysolutions.co.uk
Location: United Kingdom
2. What Personal Data We Collect
We may collect and process the following personal information:
- Name
- Email address
- Telephone number
This information is collected only when you voluntarily submit it through our enquiry form.
We also collect limited technical data through cookies and analytics, but only with your consent. See Section 5 below.
3. Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR:
- Legitimate interests – for responding to your enquiries.
- Consent – for the use of cookies and analytics tools, where applicable.
4. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your messages and enquiries
- To manage and improve our website through anonymised usage data
- To maintain a record of communications for administrative purposes
We do not use your personal information for marketing or promotional purposes.
5. Cookies and Analytics
Our website uses cookies, including third-party cookies from Google Analytics 4, to improve your browsing experience.
We only use non-essential cookies (such as analytics cookies) with your explicit consent via our cookie banner.
What We Use Cookies For:
- Google Analytics 4 – to understand how visitors use our site
- Cookie consent tracking – to remember your preferences
You can manage or withdraw consent at any time via your browser settings or the cookie settings link on our site.
For more detail, please see our Cookie Policy
6. Data Sharing and Transfers
We do not sell or rent your personal data.
We may share anonymised website usage data with Google Analytics, a third-party analytics service. Data collected by Google may be processed outside the UK or EEA. Google complies with international data transfer standards using Standard Contractual Clauses (SCCs) to ensure appropriate protection.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purpose it was collected for. Typically, this means:
- Enquiry data is kept for up to 12 months after the last communication
- Analytics data is retained according to Google’s default retention settings
8. Your Data Protection Rights
Under the UK GDPR, you have the right to:
- Access – request copies of your personal data
- Rectification – request correction of inaccurate data
- Erasure – request deletion of your data (“right to be forgotten”)
- Restriction – request that we limit how we use your data
- Objection – object to processing where we rely on legitimate interest
- Data portability – request that we transfer your data to another provider (if applicable)
To exercise any of these rights, contact us at info@carlecpropertysolutions.co.uk.
You also have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO)
https://ico.org.uk/
9. International Visitors
Our website is intended for users in the United Kingdom. However, it may be accessible from outside the UK. If you access the site from other countries, including the EU or California, your data may still be collected and processed according to this policy.
10. Children’s Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal data from them.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
12. Contact
If you have any questions or wish to exercise your rights, please contact:
Email: info@carlecpropertysolutions.co.uk
Website: https://carlecpropertysolutions.co.uk